Privacy Policy
1. Who we are
Center for Advanced Management Development (Pty) Ltd, trading as CAMDEV (enterprise number 2025/596051/07), is the responsible party for the personal information described in this policy, as defined in the Protection of Personal Information Act 4 of 2013 (POPIA).
Registered address: 5B 5th Avenue, Fish Hoek, Cape Town, 7975, South Africa. Sole director: Dr Neill Stevenson. Contact for privacy matters: director@camdev.co.za / +27 84 659 3302. Website: www.camdev.co.za.
This policy covers the CAMDEV leadership-development questionnaire, free trial, subscription programme, and our related email and WhatsApp channels.
2. What we collect
Questionnaire responses. When you complete our self-assessment questionnaire, we collect your answers to 15–20 behavioural items, your role level and sector, and the development-area scores this produces. These scores are ordinary personal information reflecting workplace behaviour — they are not health information, and the questionnaire is deliberately kept clear of health-adjacent items so this stays true. Completing the questionnaire is entirely voluntary: you choose whether to answer, and you may stop at any point before submitting.
Contact information. Name, email address and/or mobile number, depending on how you choose to receive lessons.
Payment information. If you subscribe, payment is processed by Paystack (South Africa). We receive confirmation of payment and a reference from Paystack; we do not receive or store your full card details.
Usage information. Which lessons you’ve received, opened or completed, and your subscription status (trial, active, past due, cancelled).
3. Why we collect it
- To score your questionnaire and show you your priority development areas.
- To deliver your free trial and, if you subscribe, your ongoing lessons.
- To process payment for the subscription.
- To improve the programme and understand how it’s used.
- Where you’ve given consent, to send you marketing about CAMDEV’s similar services (see section 4).
- To meet our legal and accounting obligations.
4. Direct marketing and consent
New contacts. If you are not yet a customer, we only send you marketing by email or WhatsApp if you have actively opted in — an unticked checkbox at enrolment naming the specific channel, recorded with a timestamp and the source of the consent. See our consent records specification for the exact wording used.
Lesson delivery is not marketing. Delivering the lessons you signed up for is service delivery under our contract with you, not direct marketing, and doesn’t need separate marketing consent. Upgrade and upsell prompts are never included inside a lesson message. They are sent as separate messages, on a channel you have separately consented to for marketing.
Existing customers — the soft opt-in. If you are already a paying subscriber, section 69(3) of POPIA allows us to market similar CAMDEV services to you without a fresh opt-in, provided we obtained your contact details in the course of the sale, we’re marketing our own similar services, and you were given a clear opportunity to object at the time we collected your details at enrolment, and on every marketing message since. Every marketing message we send carries a working unsubscribe (email) or STOP mechanism (WhatsApp), and we act on an objection immediately. See our consent records specification for the soft opt-in notice we use.
You can withdraw consent or object at any time, free of charge, by using the unsubscribe link in an email, replying STOP to a WhatsApp message, or emailing director@camdev.co.za.
5. The CPA opt-out registry
Under the Consumer Protection Act Amendment Regulations 2026, a national opt-out registry is being established under the National Consumer Commission. We have prepared our registration as a direct marketer under these regulations and will lodge it through the Commission’s registration process. Once registered, we commit to cleansing our marketing lists against the registry at least monthly, and to not marketing to any consumer who has registered an opt-out there, regardless of any earlier consent we hold.
6. Cross-border transfers
Some of the service providers who process your personal information on our behalf are located outside South Africa. We use:
- Brevo (email delivery) — hosted in the European Union.
- Meta / WhatsApp Cloud API (WhatsApp delivery) — hosted in the United States.
- Vercel (questionnaire hosting) — hosted in the United States.
- Supabase (database, Frankfurt region) — hosted in the European Union.
- Paystack (payment processing) — a South African entity.
- Google Workspace (our business email) — international infrastructure, including the United States.
Each of these providers processes personal information under its standard data-processing and security terms, which impose confidentiality and security obligations on the provider consistent with POPIA section 72, and we use them only for the purposes described in this policy.
YouTube API Services. Our content systems use YouTube API Services to publish CAMDEV’s own videos to CAMDEV’s own YouTube channel and to read back that channel’s performance statistics for internal reporting. By using our services and website you also agree to be bound by the YouTube Terms of Service, and Google’s handling of information is described in the Google Privacy Policy. Our use of YouTube API Services does not access, collect or store any personal information about YouTube users: the only API data we handle is our own channel’s video metadata and aggregate statistics (such as views and watch time), which we retain for internal reporting for no longer than 36 months for aggregate statistics and refresh or delete other API data within 30 days, in line with YouTube’s developer policies. We delete our stored copies if the underlying video is removed. Anyone who has granted our systems access to a Google account can revoke that access at any time via Google’s security settings at security.google.com/settings/security/permissions.
7. Retention
We keep your information for as long as you’re an active lead, trial user or subscriber, and for a limited period after that: as a default, no longer than five years after your last activity with us, which covers our accounting, tax and legal record-keeping obligations, dispute resolution, and our consent and opt-out records. We keep records longer only where a law requires it, and we delete or de-identify sooner where we have no remaining reason to hold them — including where you ask us to delete information we’re not obliged to keep.
8. Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, and disclosure, including access controls on our database and restricting direct data access to our systems (all reads and writes go through service-role application access, not open client access). No system is completely secure, and we can’t guarantee absolute security.
9. Your rights
Under POPIA, you have the right to:
- Be told what personal information of yours we hold and why.
- Access the personal information we hold about you.
- Ask us to correct or delete personal information that is inaccurate, outdated, incomplete or unlawfully obtained.
- Object to our processing of your personal information, including for direct marketing.
- Withdraw consent, where processing is based on consent, without it affecting the lawfulness of processing before withdrawal.
- Complain to the Information Regulator if you believe we’ve handled your information unlawfully.
To exercise any of these rights, contact director@camdev.co.za.
Information Regulator (South Africa) Website: inforegulator.org.za Email: complaints.IR@justice.gov.za Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
10. Cookies
We use only the cookies needed to run the site and to measure which adverts and links brought you here. We do not use cookies to build advertising profiles. If this changes we will update this policy and, where required, ask your consent first.
11. Age restriction
Our service is intended for people aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us their information, contact director@camdev.co.za and we’ll delete it.
12. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it last changed. Material changes will be flagged on our website.
13. Contact us
Center for Advanced Management Development (Pty) Ltd 5B 5th Avenue, Fish Hoek, Cape Town, 7975, South Africa director@camdev.co.za / +27 84 659 3302 www.camdev.co.za
Information Officer: Dr Neill Stevenson, who as sole director is the company’s Information Officer under POPIA. Our PAIA manual is available on request from director@camdev.co.za.